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 Bugfix for Printing available ?

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T O P I C    R E V I E W
Thomas_Unger Posted - 01/08/2004 : 11:54:12 AM
Hello,

First of all I would like to thank the OriginLab team for this excellent data evaluation software.
All modules are running well except an important basic function:

PRINTING

Maybe most of all Origin users only print 1 or 2 graph pages at once without any problems, but we have to print 50 or even more after a data evaluation.
Independent if the print command in a loop is used or the build-in print function from the menu (select: print all), the result is always the same:
- mixed page order/ missing pages using a PDF driver (pdf995).
- incomplete graphs (missing gridlines, curves...) using network paper printers.

The only workaround at the moment are time delays in LabTalk. But these delays have to be different for computers with different speeds.
Also the export of all graph pages to MS-Word before printing works.
But these are only workarounds and really disappointing.

Can we expect a bugfix in near future to have a BASIC FUNCTION like printing running smooth and reliable like in MS-Office ?

I always rised this question some threads below.

Thank you very much in advance.

Best regards

Thomas

Philips Semiconductors Hamburg
(WinXP-Pro SP1, OriginProG7.0)
2   L A T E S T    R E P L I E S    (Newest First)
Thomas_Unger Posted - 01/09/2004 : 12:47:03 PM
Dear Greg,

Thank you so much for your help. Printing with the PDF-driver works now perfect.
One has to select "print after spooling" and all works fine.
I'm sure that's also the solution for our network printers. This will be tested next week.
As you already know: the problem is always sitting in front of the monitor...

To your question about the workaround "exporting the graphs to MS-Word before printing":
That's a workaround by using the MS-COM interface exporting all graphs into 1 Word document.

May I rise a further question ?

Our graph pages (50 or more) contain 6 spreadsheets with normal distributions of our electrical parameters.
The pages are opened from a template by script in page view mode, already enlarged to zoom in order to see all labels and axes-text.
Enabling any printer driver sets back the viewmode to full page, like "page.zoomwhole=0" which is not readable anymore
(on 17" or 19" monitors).

There is the LT-command "page.zoomin=0" which is zooming in again, but
unfortunately this command is zooming into the middle of the page. Is there a possibility to have a LT-command which is zooming in, but making the upper left corner immediately visible in
order to save 100 mouseclicks onto the window scrollbars for 50 pages ?

Thank very much for your kind support.

Best regards

Thomas
greg Posted - 01/08/2004 : 3:00:02 PM
I don't see the problem here in a rather simple case : 13 graphs of about 500kB each in size, printed to a network printer using your earlier script of:

doc -e p {
print;
}

So I wouldn't think this is an Origin bug; more likely a system problem with your printers. I used Spooling in the print driver (an HP LaserJet on the network) and noted that all pages were put into the queue in the same order that the LabTalk generated.

You need to isolate the problem more:
Does your PDF driver support spooling and is it turned on?
Is your network printer using spooling or is it set to print directly?
In the case where you saw partial graphs, does that graph print completely when you print only that graph?

Also, what do you mean by the statement: "the export of all graph pages to MS-Word before printing works"?

You can't expect a bug fix unless we establish there is a bug that can be fixed.


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