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 Ticks (NOT lables) disappeared

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T O P I C    R E V I E W
metaltemujin Posted - 09/26/2013 : 09:24:13 AM
Origin Ver. and Service Release (Select Help-->About Origin): OriginPro 9.0 32bit (SR2)
Operating System: Win8/7

The ticks on all my graphs have disappeared. The x-Axis and Y axis ticks, not the labels or values. (The values are there but the tiny major and minor '-'s are missing in all graphs of all origin files.

I checked the forum for some of the problems and solved problems and I could not find a working solution.

My license seems registered and NOT invalid (it says valid in "Help->About Origin)

2   L A T E S T    R E P L I E S    (Newest First)
snowli Posted - 09/27/2013 : 10:44:48 AM
Usually this is related to license invalid or has expired.

Could you check if there is Remaining Time message in Help: About Origin dialog?

And could you get license again and restart Origin to check if the problem still exist?

Thanks, Snow Li
OriginLab Corp.
JacquelineHe Posted - 09/27/2013 : 04:39:27 AM
Hi,

I am afraid that I am not sure what leads this problem by your description.

If you don¡¯t mind, please send your project file toour Tech Support department (tech@originlab.com), so that we can look into the problem.

Additionally, please send us your Serial Number information. You can check it by selecting "Help: About Origin" in the menu.


Thanks,
OriginLab
Jacqueline

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