| T O P I C R E V I E W |
| edgoodwin |
Posted - 05/23/2014 : 4:39:38 PM
Origin Ver. and Service Release (Select Help-->About Origin): Origin 8 SR1
Operating System: Windows XP
I need to deactivate a node locked license for Origin 8 on one computer so I can activate it on another. There is no "deactivate license" option under the help menu since this is Origin 8.
How else can I deactivate the license? I've heard there is some way to do it online through an Originlab.com account but I can't find instructions.
Thanks |
| 4 L A T E S T R E P L I E S (Newest First) |
| Lorraine |
Posted - 05/29/2014 : 5:11:04 PM
Hi Ed!
We have received your request and our apologies for the delay. We're contacting you now regarding this.
Lorraine
Customer Care Team |
| edgoodwin |
Posted - 05/29/2014 : 4:32:24 PM
quote:
Originally posted by AmandaLu
Hi edgoodwin,
"Deactivate license" was introduced to Origin since version 8.5. To deactivate your Origin 8, please submit the system transfer from here:
http://www.originlab.com/restricted/System_Transfer.aspx
We will process it in 48 hours.
Thanks,
Amanda
OriginLab Technical Service
Hello again, I submitted a System Transfer Request more than 48 hours ago and have not heard back yet. Is there anyway to check the status of the transfer?
Thank you |
| edgoodwin |
Posted - 05/27/2014 : 3:43:32 PM
quote:
Originally posted by AmandaLu
Hi edgoodwin,
"Deactivate license" was introduced to Origin since version 8.5. To deactivate your Origin 8, please submit the system transfer from here:
http://www.originlab.com/restricted/System_Transfer.aspx
We will process it in 48 hours.
Thanks,
Amanda
OriginLab Technical Service
Hi, thank you, I submitted a request today. |
| AmandaLu |
Posted - 05/25/2014 : 11:02:35 PM
Hi edgoodwin,
"Deactivate license" was introduced to Origin since version 8.5. To deactivate your Origin 8, please submit the system transfer from here:
http://www.originlab.com/restricted/System_Transfer.aspx
We will process it in 48 hours.
Thanks,
Amanda
OriginLab Technical Service |
