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 help！ A problem on origin after update to win10

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T O P I C    R E V I E W
shelrio Posted - 08/13/2015 : 02:41:02 AM
Origin Ver. and Service Release (Select Help-->About Origin):
Operating System: the dialog can not fully displayed after update to win10.
it seems like that the font in the dialog box is too big
how can i solve it?
3   L A T E S T    R E P L I E S    (Newest First)
SeanMao Posted - 08/14/2015 : 06:14:12 AM
Hi,

Can you try to delete an registry entry which controls dialog dimension to reinitialize the dialog detailed below:

From your Start menu, run regedit.exe to open your Registry Editor of your OS.
Go to HKEY_CURRENT_USER\Software\OriginLab\Origin 9.2\International. Expand Dialogs folder.
Suppose the NLFit dialog has problem, right click Non-linear Fitting folder and choose Delete.Restart Origin. Nonlinear Curve Fitting dialog should show default location and size.

Give it a try and see how it goes!

If the problem persists, could you provide more details about the settings on your computer, like DPI, resolution, virtual environment or not.

Thanks!

Sean

OriginLab Tech. Service


quote:
Originally posted by shelrio

Origin Ver. and Service Release (Select Help-->About Origin):
Operating System: the dialog can not fully displayed after update to win10.
it seems like that the font in the dialog box is too big
how can i solve it?
SeanMao Posted - 08/14/2015 : 02:50:43 AM
Hi,

Origin 2015 was released before Win 10 so we cannot guarantee that Origin 2015 is fully compatible with Win 10.

However, we will conduct a thorough test of this coming Origin 2016 SR0 in Windows 10 to ensure its compatibility.

Regards!

Sean

OriginLab Tech. Service


quote:
Originally posted by wz1416scripps

Do you have any other problems in win10?

I am also considering to update windows to win10. If there are compatibility issues that can't be solved, then I will wait.

Hope this problem can be fixed.
wz1416scripps Posted - 08/13/2015 : 7:49:02 PM
Do you have any other problems in win10?

I am also considering to update windows to win10. If there are compatibility issues that can't be solved, then I will wait.

Hope this problem can be fixed.

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