| T O P I C R E V I E W |
| nicholasmtm |
Posted - 11/24/2015 : 5:46:39 PM
Hello everyone,
I was using Origin 64bit to do a simple project. Everything was working fine in the morning and I think I must have pressed something wrong because now it can't seem to save. Whenever I click save as, nothing comes out. I also can't export graph. Whenever I open Origin, I get this messsage: Initial configuration script file C: etc etc Desktop\FullMenu.cnf is missing or not in the software directory (C:\Users etc etc). When I exporting graph I kept getting the message: Exporting as Unknown is not supported by 64bit Origin.
May I know how to solve this? I tried reinstalling the programme but it didn't work. |
| 1 L A T E S T R E P L I E S (Newest First) |
| Shirley_GZ |
Posted - 11/25/2015 : 01:44:02 AM
Hi,
Please give us more details as below:
1. Please tell us the version of your Origin
2. What is the Operate System?
3. Please tell us the installation path of your Origin. Is it installed in a network path?
4. What is the path of your User Files Folder?
Thanks,
Shirley
Originlab Technical Service Team |
|
|
