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T O P I C    R E V I E W
wy_sdu Posted - 07/21/2016 : 05:56:47 AM
Origin Ver. and Service Release (Select Help-->About Origin): 7.5
Operating System: WinXP
Hi!
Recently, I'm not able to export origin gaphics anymore.
When I clicked on File: export page, nothing happened.
Also, when I clicked Graph: plot setup, nothing happened.

I've tried to reinstall the software, but it still does not work.
I also tired instructions on this page http://www.originlab.com/doc/Quick-Help/System-Folder-Build-Failed, but it failed.

Did any of you meet this kind of problem ?
3   L A T E S T    R E P L I E S    (Newest First)
yuki_wu Posted - 01/20/2017 : 01:45:49 AM
Hi,

1. Did you see any error message?
2. Have you try the way mentioned in this quick help:
http://www.originlab.com/doc/Quick-Help/System-Folder-Build-Failed

Also, you may post more details here to tell us:
3. Which image type did you select to export?
4. How did you export your graph? Could you show us the exact step-by-step procedure to reproduce your problem?

Thanks,
Yuki
OriginLab
jwrudn Posted - 01/19/2017 : 4:43:05 PM
Origin 2016 (64-bit) Sr2
Windows 10

I have started having the same problem of not being able to export pages or graphs. Nothing happens when I click on these and the program seizes up until I hit esc. This is happening in multiple projects.

I did not understand (or know how to implement) the suggestion that the problem is solved by replacing a dll file.
wy_sdu Posted - 07/21/2016 : 08:27:52 AM
The problem has been resolved by replacing an Origin DLL

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