| T O P I C R E V I E W |
| xiumuyu |
Posted - 10/15/2016 : 07:28:46 AM
Origin Ver. and Service Release (Select Help-->About Origin): origin 9.1
Operating System:windows 10
I tried to install origin 9.1 on my PC,However，after the installation completed, I double clicked the origin9_64bit but nothing pop up just like nothing happened. |
| 5 L A T E S T R E P L I E S (Newest First) |
| lindseynicole010 |
Posted - 11/12/2016 : 05:29:04 AM
thanks |
| VladGets1 |
Posted - 11/01/2016 : 07:42:18 AM
Same... I have the same error. Nothing helps. |
| Shirley_GZ |
Posted - 10/18/2016 : 05:15:08 AM
Hi Xiumuyu,
Would you please try the instructions in this help page,
http://www.originlab.com/doc/Quick-Help/troubleshooting-Origin-can-not-be-started
If still problem, please feel free to contact us.
Thanks,
Shirley
Originlab Technical Service Team |
| xiumuyu |
Posted - 10/18/2016 : 02:52:20 AM
I have tried so many times and various versions but I still failed.There is the same problem that it happens nothing when I double click the icon. |
| JacquelineHe |
Posted - 10/17/2016 : 04:03:08 AM
Hi,
Origin9.1 supports to run in Win10 system on our machine.
So I am afraid we can not reproduce your problem.
Could you please try cleanly reinstalling your Origin?
Please reinstall your Origin 9.1 in an empty folder and use a new folder as User File folder.
Thanks
Jacqueline
OriginLab |
