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T O P I C R E V I E W
Piasecki
Posted - 08/24/2019 : 08:48:38 AM Origin Ver. and Service Release (Select Help-->About Origin): 2017 and 2019b Operating System: Win 10
Since long time on 2 computers I use the Origin program. To my surprise in both I got the message that I use the program without activation and I have only few days to do it.
The procedure should go like this: I should go to https://www.originlab.com/restricted/regmysn.aspxt. Then I should write the Registration Code and press the "Continue". I should get then the Product Key.
The problem is that I cannot do it because I get the message that I am already registered. What is, of course, true, but as a result I cannot make the activation. I guess that after some Windows actualization my computers lost information that the Origin is activated. The result is that I cannot de-activate the programs because locally they are NOT activated, even if for my Origin account they are activated. What can/should I do?
Help, please!
Eryk
1 L A T E S T R E P L I E S (Newest First)
Shirley_GZ
Posted - 08/26/2019 : 02:16:01 AM Hi Eryk,
Would you please send this issue to our Customer Care team via reginfo@originlab.com, and provide the serial number of your Origin then?