| T O P I C R E V I E W |
| FB5 |
Posted - 04/09/2021 : 3:31:22 PM
Operating System: Windows 10
Hey Forum
did anyone have the issue that Origin is extremely slow?
Simply changing colours of a scatter plot takes forever.
I have measured 10 seconds switching between symbols or just going to axis"
The same issue with 2021, 2018 and 2019
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| 8 L A T E S T R E P L I E S (Newest First) |
| JB-PT |
Posted - 12/04/2025 : 03:11:19 AM
Hello Chao,
Thanks for your response!
I have indeed some of my projects that are set on OneDrive, however the User Files folder is set to a local path.
Update: I have reached optimal operation of Origin, turns out it seems that the software slows down considerably with Origin files saved on OneDrive, but only when OneDrive files (such as Word or PowerPoint files) are open at the same time and are synchronizing at the same time!
Best,
JB |
| ChaoC |
Posted - 12/03/2025 : 4:17:55 PM
Hello JB,
Nowadays the most common problem is having your User Files Folder on a cloud syncing drive like OneDrive. We recommend you set the folder to a local file path so the software is not dependent on your connection speed or stability.
Please take a look at this page: https://www.originlab.com/doc/Quick-Help/Origin-slow-Troubleshoot#2._Reset_User_Files_folder_to_local_PC
Best,
Chao |
| JB-PT |
Posted - 12/03/2025 : 11:29:35 AM
Hi Forum,
Has anyone else experienced this problem? And what was the solution at the time?
I am working with a 2023 version (from my University) on a Windows 11, and the Plot Dialog box, the import wizard are extremely slow.
Il the plot menu, when switching from a tab to another, it takes easily few seconds...
I'll appreciate any help :)
JB |
| snowli |
Posted - 04/13/2021 : 3:17:10 PM
Hi FB,
I sent an email to you via our ticket system with instruction to generate debug log file in your Origin 2021.
Could you reply that email with debug log file generated?
Once we got the log file, i will ask our developer to check.
Best,
Snow |
| FB5 |
Posted - 04/12/2021 : 3:20:38 PM
I have every Windows 10 update there is and I would add the problems are at my desktop and my laptop.
It is an annual licence via the University of Sheffield. so I guess network?
I am aware of the printer trick and I have all drivers already removed. While I do have a network drive (google drive) Origin certainly does not in any way interact with it.
I appreciate your help.
quote:
Originally posted by snowli
Then it must be something special one your PC.
1. Could you check if your Windows 10 version https://www.originlab.com/doc/Quick-Help/Origin-slow-Windows-10-Fall-Creators-Update-2017
2. What is your license type? Network license or nodelocked?
3. Could you check this FAQ https://www.originlab.com/doc/Quick-Help/origin-not-work
and see if some applies to you.
E.g. P3 mentioned User files folder over network or some printer drive could mess up with Origin.
Best,
Snow
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| snowli |
Posted - 04/12/2021 : 12:19:37 PM
Then it must be something special one your PC.
1. Could you check if your Windows 10 version https://www.originlab.com/doc/Quick-Help/Origin-slow-Windows-10-Fall-Creators-Update-2017
2. What is your license type? Network license or nodelocked?
3. Could you check this FAQ https://www.originlab.com/doc/Quick-Help/origin-not-work
and see if some applies to you.
E.g. P3 mentioned User files folder over network or some printer drive could mess up with Origin.
Best,
Snow |
| FB5 |
Posted - 04/09/2021 : 8:34:33 PM
Hey Snow
It is literally in every kind of plot, the scatter plot was just an example. It happens already with 2 data points in a new project.
I have used Origin years ago to work with millions of data points and no issues whatsoever.
FB
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| snowli |
Posted - 04/09/2021 : 4:46:49 PM
Hello,
Is it scatter plot of one Y or multiple Y? How many rows of data?
Is the scatter plot transparent or not?
Best,
Snow
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