T O P I C R E V I E W |
bubbplot |
Posted - 05/06/2006 : 3:33:35 PM I just purchase the student version of the Orgin software. I downloaded the installation .exe and ran the wizard, I entered the registration information into the appropriate dialog boxes, but I've found the serial number Origin provided is too long to fit in the box. Since I haven't had my student status confirmed yet the instructions say to "select the Use temporary license file... option", but no such option is availible during the instalation process. I'd like to use Origin to process some data this weekend, I've already sent an email to their technical support but I doubt I'll receive a response until sometime next week. If anyone has a solution to my problem I'd appreciate the help.
Here is the exact email (of course the personal information has been edited):
Dear bubbplot,
Once again, thank you for purchasing Origin. This email provides instructions to download, install, and obtain a license file to run your purchased product(s).
**************** PRODUCT DOWNLOAD ********************* Please use the following URL link(s) to download the product(s) you purchased. These links are valid for 2 days from the time of purchase. You may attempt to download each of the products a maximum of 4 times. If either of these two limits is exceeded, you will receive an "Invalid ticket" error when attempting to perform the download. If you need more time or further attempts made available, please contact orders@originlab.com. Your URLS are:
OriginPro 7.5 Student Version: http://www.originlab.com/.............
************ STUDENT STATUS VERIFICATION ************** Since one of the products you purchased is the OriginPro 7.5 Student Version, you should be aware that to obtain your license, you will need to give proof of your student status. This is done by sending OriginLab Corp. a facsimilie copy of your student ID. You can do this by FAX (1-413-585-0126) or by scanning the ID and sending us an image of the ID by E-mail (orders@originlab.com). Once your ID has been verified, you will receive an email message to that effect. You will then be able to obtain a license from our web site.
********** INSTALLATION AND LICENSE RETRIEVAL ********** Your Origin student license allows you to install and run Origin on one machine only. Your installation serial number has been provided within your OriginLab receipt email. After installing, when you first start Origin, you will see Origin's License Information dialog box. => If you have already received email confirmation that your student status has been verified, then you can select the "Get a license file..." option to obtain a node locked license file from the OriginLab website. => If you have NOT received email confirmation that your student status has been verified, then select the "Use temporary license..." option and enter the following temporary license date (Year, Month, Day) and number: 2006 - 06 - 17 ................................................
To learn more about installing and getting started using Origin, please review this PDF: http://www.originlab.com/.........
*************** DOWNLOADING THE HELP FILE ************* Help files are not included in the student version installation. However, the Help files can be obtained by browsing to the Downloads page of the OriginLab website (and then click the Documentation link).
Sincerely, OriginLab Corporation
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bubbplot |
Posted - 05/06/2006 : 3:52:22 PM I'll be using an Evaluation copy in the interim. |
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