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T O P I C    R E V I E W
auddoula Posted - 11/27/2006 : 11:54:11 PM
Hello Everyone,
I am running Origin 7.5 on IBM Thinkpad T60p with Core 2 Duo processor that is running XP Pro. When I plot even a very simple line graph it seems to take unusually long time, it almost hangs.. Pasting data is not a problem, just the graph window takes a long time to display the graphs. Any idea what this can happen? Is there any quick fix to it? i will appreciate any insight. Thank you,
12   L A T E S T    R E P L I E S    (Newest First)
auddoula Posted - 01/25/2007 : 7:50:45 PM
One more note. I got an email from Laurie, a technical support engineer for OriginLab, she suggested the following remedy, and it seems a reasonable solution to the problem in this thread:

1. Click the 10th button, "Open Template", on the Standard Toolbar.

2. Open the line.otp file, located in Origin75 folder.

3. Select Format:Page to open the Plot Details dialog. On the Print/Dimensions tab, uncheck the checkbox, "set to printer dimension when creating graphs from this template". Click OK.

4. Select File:Save Template As. Resave the line.otp template, to User Files folder.

5. Now try to plot into this template.

Thanks to all, and hope this will be helpful to others who encountered similar problem.

Asif
auddoula Posted - 01/25/2007 : 7:40:10 PM
Thanks, I just made Microsoft office Document Image Writer to be my default printer. Things look fine now. As you said, it does not matter what sort of printer is used. But it is strange that Origin is so dependent on the printer driver... why can't it use some sort of internal driver when none is available? Anyway, thank you, i think this solves the problem.
Asif


quote:

OK, the problem is the same as I originally thought. I was confused by subsequent discussions.
quote:
This is something I do not quite understand, since what happens to someone who does not wish to install any printer or a driver?? Will Origin refuse to work?
Origin does not refuse to work but some features (like exporting graphs) do not work. If the computer will never be hooked up to a physical or network printer one can easily install a virtual printer like the Apple LW discussed earlier. I know from personal experience that Origin has no problems when a (default) printer is installed locally but not accessible. Nor have I had problems when the default is on a network but inaccessible... however, that appears to be what you are experiencing. The easiest way to find out whether your printer or Origin is at fault would be to install a virtual printer as I discussed originally and try Origin at home with that printer set to default. If Origin is still painfully slow then the problem is not with the printer and you'll probably need to work it out with Origin support.

Mike Buess
Origin WebRing Member

Mike Buess Posted - 01/25/2007 : 08:48:25 AM
OK, the problem is the same as I originally thought. I was confused by subsequent discussions.
quote:
This is something I do not quite understand, since what happens to someone who does not wish to install any printer or a driver?? Will Origin refuse to work?
Origin does not refuse to work but some features (like exporting graphs) do not work. If the computer will never be hooked up to a physical or network printer one can easily install a virtual printer like the Apple LW discussed earlier. I know from personal experience that Origin has no problems when a (default) printer is installed locally but not accessible. Nor have I had problems when the default is on a network but inaccessible... however, that appears to be what you are experiencing. The easiest way to find out whether your printer or Origin is at fault would be to install a virtual printer as I discussed originally and try Origin at home with that printer set to default. If Origin is still painfully slow then the problem is not with the printer and you'll probably need to work it out with Origin support.

Mike Buess
Origin WebRing Member
auddoula Posted - 01/24/2007 : 3:29:57 PM
hmm.. i think there is a slight misunderstanding here.. I do not wish to print anything while I am away from my office, I just want to analyze data, and save images when necessary. However, whenever I want to plot something, e.g. a simple line plot, it takes forever if I am not at work logged in to the network. When I plot graphs, i do not come even near to the 'printing' command within Origin. It is my understanding from this discussion that Origin uses the default printer driver whenever it wants to plot/graph (not necessarily 'print'..) something. This is something I do not quite understand, since what happens to someone who does not wish to install any printer or a driver?? Will Origin refuse to work? I might be misunderstanding something very trivial.. but this does not change the fact that everything works fine while I am at work, it works poorly (still works..) when I am elsewhere.. hope this clarifies my side.

quote:

So you are actually connected to printers via some network but printing takes longer when you are logged in from home or hotel than it does when you're at work? That would seem to be a network problem that may have nothing to do with Origin. For example, what happens when you print from Word or any other application? In any case, a virtual printer will not solve an actual printing problem (unless you actually want to print to file). It will only allow you to run Origin while no physical or network printers are attached.

Mike Buess
Origin WebRing Member

Mike Buess Posted - 01/24/2007 : 2:54:52 PM
So you are actually connected to printers via some network but printing takes longer when you are logged in from home or hotel than it does when you're at work? That would seem to be a network problem that may have nothing to do with Origin. For example, what happens when you print from Word or any other application? In any case, a virtual printer will not solve an actual printing problem (unless you actually want to print to file). It will only allow you to run Origin while no physical or network printers are attached.

Mike Buess
Origin WebRing Member
auddoula Posted - 01/24/2007 : 2:04:21 PM
All my printers are actually postscript capable. However, because of security/firewall issues and such, my network printers can be accessed only from certain IP domains. When I am at home, there is no easy of connecting to them. Origin does plot my graphs, eventually. but it takes tens of seconds even for the simplest graphs, which can be rather disturbing, as I am sure you will understand.

i will try to install some virtual printer driver, and see how that goes. Thanks for your comments, Mike, you have been very helpful.
Asif

quote:

Hi Asif,

Is the Print to File option greyed out or not available? Perhaps that's only possible for Postscript printers but I can choose that setting for the HP Deskjet 932 which is currently hooked up to my laptop as default and I don't think it's Postscript capable. In any case, have you tried using Origin with all printers installed but none available? I normally have my printer installed on USB port but Origin still works fine when the printer is not available (i.e., when travelling). Origin only requires you to set up a default printer... that printer doesn't need to exist.

Mike Buess
Origin WebRing Member

Edited by - Mike Buess on 01/24/2007 08:24:05 AM

Mike Buess Posted - 01/24/2007 : 08:09:28 AM
quote:
I have a number of printers installed on my laptop that runs XP. I went to properties, then PORTS, and then tried to select File, but it does not allow me to do so, i am unable to select that option...
Hi Asif,

Is the Print to File option greyed out or not available? Perhaps that's only possible for Postscript printers but I can choose that setting for the HP Deskjet 932 which is currently hooked up to my laptop as default and I don't think it's Postscript capable. In any case, have you tried using Origin with all printers installed but none available? I normally have my printer installed on USB port but Origin still works fine when the printer is not available (i.e., when travelling). Origin only requires you to set up a default printer... that printer doesn't need to exist.

Mike Buess
Origin WebRing Member

Edited by - Mike Buess on 01/24/2007 08:24:05 AM
auddoula Posted - 01/23/2007 : 11:57:04 PM
Hi Mike,
I have a number of printers installed on my laptop that runs XP. I went to properties, then PORTS, and then tried to select File, but it does not allow me to do so, i am unable to select that option...

even then, it seems to me that i have to constantly change the default settings for the printer. It really does not seem a reasonable way of writing a software. i used older versions of Origin, I don't recall this problem before.

Asif

quote:

You don't need a physical printer attached to your laptop, you just need a print driver. I usually install Apple Color LW 12/660 PS (mostly because it's near the top of Window's printer list), set the Port to FILE and make it default.

Mike Buess
Origin WebRing Member

Mike Buess Posted - 12/19/2006 : 7:13:53 PM
You don't need a physical printer attached to your laptop, you just need a print driver. I usually install Apple Color LW 12/660 PS (mostly because it's near the top of Window's printer list), set the Port to FILE and make it default.

Mike Buess
Origin WebRing Member
auddoula Posted - 12/19/2006 : 11:49:30 AM
Thanks Laurie,
That seems like a very reasonable explanation although does not enitirely solve my problem. I do indeed use a network printer, and the graphs are significantly faster when I am logged in to network at work, but far less so when I am at home, and not using any printer.

I did check for updates, and I am using the latest version SR6. Now, the question is why would the health of Origin depend on a printer? Most of my work is done at home or a hotel room during conferences, later in the evenings when i am not connected to any printer. What is the remedy? Can I set my preferences so that it does not rely on the printer? or perhaps Origin has some sort of virtual printer setting that it could use while the computer is not connected to a printer. Honestly, it seems strange to me that one would rely on printer to produce a graph..

quote:

Hi,
It would seem that the issue could be tied to your printer driver. (Origin uses info from the default printer when creating graphs.) Is it a network printer and the problem could be a network delay?

I would also suggest that you select Help:Check for Updates and make sure that you have SR6, the latest patch.

Let us know what you find.

Thanks,
Laurie

OriginLab Technical Support

Laurie Posted - 11/30/2006 : 1:34:54 PM
Hi,

It would seem that the issue could be tied to your printer driver. (Origin uses info from the default printer when creating graphs.) Is it a network printer and the problem could be a network delay?

I would also suggest that you select Help:Check for Updates and make sure that you have SR6, the latest patch.

Let us know what you find.

Thanks,
Laurie

OriginLab Technical Support
larry_lan Posted - 11/28/2006 : 12:25:08 AM
Hi:

Plotting simple graphs are not supposed to take long times. If you make sure it's not a computer virus problem, please send your OPJ to tech@originlab.com, and we will check it.

Larry
OriginLab Technical Services

Edited by - larry_lan on 11/28/2006 12:26:40 AM

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