Troubleshooting Conflicts If Origin was working in the past, and now just stopped working properly,
there may be a conflict with either new software or hardware you
recently installed.
It is also possible that a file on your computers hard drive has
become corrupted or extremely fragmented. Click on the Windows START
button and select: Programs: Accessories: Systems Tools: and run first
the Scan Disk program and then the Disk Defragmenter program. If there
are errors reported you might need to reinstall some of the Windows 95
files, or the Origin Program.
One way to see if a conflict may be occurring is to boot up you computer
in Safe Mode. If you run Origin while the computer is in safe mode, and
all is O.K. then there is a conflict. You can activate each device or
software program, one at a time, to determine what is causing the problem.
Here are the instructions to boot up in Safe Mode:
Restart your computer by clicking the Start button, clicking Shut Down,
and then clicking Restart the Computer.
When you see the message "Starting Windows 95," press F8.
If you want to start Windows without network support, choose Safe Mode.
If you want to start Windows with network support, choose Safe Mode
With Network Support. In safe mode, Windows uses default settings
(VGA monitor, no network, Microsoft mouse driver, and the minimum
device drivers required to start Windows). You will not have access
to CD- ROM drives, printers, or other devices.
On the Start menu, point to Settings, and then click Control Panel.
You can double-click the Network or System icon and change settings
as needed. After you finish this procedure, you need to restart your
computer before Windows will start properly.
If you are still unable to get Origin to run properly please contact
the Microcal Software distributor that you purchased your software from.
Make sure that you include with your inquire your serial number, the
Origin version number and if you are using English or Japanese Origin.
