The Origin Forum
File Exchange
Try Origin for Free
The Origin Forum
Home | Profile | Register | Active Topics | Members | Search | FAQ | Send File to Tech support
Username:
Password:
Save Password
Forgot your Password? | Admin Options

 All Forums
 Origin Forum
 Origin Forum
 Origin 6.0 crashes while opening a graph
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic Lock Topic Edit Topic Delete Topic New Topic Reply to Topic

mhaa

Vantaa
2 Posts

Posted - 09/01/2000 :  12:52:00 PM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic

Hi folks
In my PC, Origin keeps crashing when it tries to open graphic files (OGG) which it had saved just a seconds ago without reporting of any any problems. Those problematic files contain function graphics (the functions I type are sometimes looong, could this be the reason?)


Has someone else experienced the same problem ?

scottp

USA
60 Posts

Posted - 09/12/2000 :  2:17:00 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
I am not aware of a crash occuring after a person was able to create the function graph, and then unable to open the resulting OGG. The few reported crashs would usually occur when the function with the invalid argument was first created.

You do mention that you feel the crash might be related to the length of the function. Why don't you create a second function graph and save it as an OGG. Make this a shorter one. If the crash still occurs it may be due to a specific function that you have written. This information will assist us in further troubleshooting.


My suggestion is to send your local OriginLab representative an Email with an attached Origin Project. Within the project should be this function window, already created. The representative in Finland is:
SmartSystems Inc.
ElectroCity, PO Box 149
SF-20521 Turku
Phone: +358 2 233 3387
Fax: +358 2 233 3386
E-mail: info@smartsystems.inet.fi

They will be able to then create the OGG file and document what happens when they attempt to reopen the file. It is important you include step by step instruction on how you first created the Function Window and then the OGG file.

Please include with this information, your Origin serial number and the current version of your software. This can be obtainined by clicking on Help: About Origin. You might also want to include the name of the operating system installed on your computer. Sometimes there are problems only on certain operating systems.

The best of Luck,
-Scott


[This message has been edited by scottp (edited 09-13-2000).]

[This message has been edited by scottp (edited 09-13-2000).]

Go to Top of Page
  Previous Topic Topic Next Topic Lock Topic Edit Topic Delete Topic New Topic Reply to Topic
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
The Origin Forum © 2020 Originlab Corporation Go To Top Of Page
Snitz Forums 2000