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 scale and column labels distroyed		  New Topic  Reply to Topic
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hregl

1 Posts
Posted - 10/30/2000 :  8:39:00 PM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Hi,

i've been using Origin 5.0 for a long time without big trouble.
Now, our IT-department made an OS-update to NT4.0 with service pack 5 and i'm not able any more to get proper axis scales and column numbering in the worksheet - even after re-installing origin and adding SR2.
(all numbers at the scale look like ',2f' and the worksheet column numbers appear as '1,000E9' or the like and i can't do anything against that)


What happened - and what can i do?

Regards,
Hans-Jürgen
hregl@harman.de

Barb Tobias

USA
305 Posts
Posted - 10/30/2000 :  10:58:37 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
You need to contact your Origin distributor in Germany, Additive, for a solution:
origin@additive-net.de
-Barb
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hschaefer

Germany
3 Posts
Posted - 11/10/2000 :  04:00:10 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi,

I assume, you got an updated HP-printer-driver (PCL6?), which causes that problem!!

They are *famous* for such behaviour, disturbing programs like Origin or Mathcad.

To test: close Origin, select a different default-printer and that strange problem shouldn´t occur! (I am sure, that I remember that weird ",2f"-effect as axis-labels, due to HP-driver on NT4).

It also depends on your your Windows system-settings for number-format of decimals (European "1,5" instead of Intl. "1.5"). Many HP-*NT*-driver cause such conflicts, I don´t remember it from their Win9x-drivers. Setting that format to decimal-point does help, but consider, that it is a general(!) setting of your system and thus for all applications!

Two suggestions:
a) de-install that recent HP-driver and use the previous one again.

b) set your numberformat in System-settings to decimal-point, if you don´t object to work with decimal-point. (It is then active for *all* other applications!)

c) wait, till HP does release reworked drivers. (Yet, running NT4, such HP-induced decimal-problems of some programs, are known since last December(!)...). No comment.

Cheers,
Hubert
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