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 EPS / PDF export problem on v9 SR1		  New Topic  Reply to Topic
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flapointe

Canada
4 Posts
Posted - 02/16/2013 :  11:26:53 AM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Origin Ver. and Service Release (Select Help-->About Origin): Origin Pro v. 9 SR1
Operating System: Windows XP SP3 Professional, French, on VirtualBox 4.2.6 (Mac Os X 10.8)

I have a problem when I export graphs in the PDF or eps format. The text appears to be compressed, while the spacing after commas is oversized:



The exported eps and PDF files look the same on different computers with a variety of OS. The font used is Arial, I obtain the same result with different fonts such as Times New Roman. I have used the default options for the export.

Any hint to solve this issue? Many thanks.

Download the PDF file here:
http://www.originlab.com/ftp/forum_and_kbase/Images/Graph1.pdf

Shirley_GZ

China
Posts
Posted - 02/18/2013 :  05:02:21 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi Flapointe,

Please send us the project(tech@originlab.com) and quote this post in the email.

Originlab Technical Service Team
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snowli

USA
1386 Posts
Posted - 09/12/2013 :  09:20:48 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hello,

There is a bug introduced in 9.0 SR1 EPS/PDF export when doing graph export i n remote desk top. VirtualBox may have it as well. It has been fixed in 9.0 SR2. See 9.0 SR2's release notes:
http://wiki.originlab.com/~originla/wiki/index.php?title=ReleaseNotes:Bugs_Fixed_in_9.0_SR2#Graph_Export

Could you right click your Origin and run as admin.
Choose Help: Check for Updates to install 9.0 SR2 patch and see if the problem is gone.


Thanks, Snow Li
OriginLab Corp.
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