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teresakinney

Greece
1 Posts

Posted - 03/13/2015 :  07:48:28 AM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
I need to install Origin softwaree, It s basically windows 8 supported, but it s write me that is not able to install properly. Can you help me ? thanks

rickyslone

USA
1 Posts

Posted - 03/13/2015 :  07:52:58 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Look at this, try again, step by step.

http://www.originlab.com/index.aspx?go=Support/DocumentationAndHelpCenter/Installation/DirectInstall
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blancahatfield

United Kingdom
1 Posts

Posted - 03/13/2015 :  08:00:05 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
When I try to install, it is shows me not enough amount of disk space available and can t install. but there s a lot of place. I don t understand it.

http://cistenie-kobercov-bratislava.net

Edited by - blancahatfield on 05/14/2015 05:52:05 AM
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sandywatt

USA
1 Posts

Posted - 03/13/2015 :  08:08:43 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
try to another version blanca

Edited by - sandywatt on 05/03/2015 2:42:17 PM
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patriciahollow

Bahamas
1 Posts

Posted - 03/17/2015 :  3:24:58 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
or maybe just update latest version can help
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snowli

USA
1429 Posts

Posted - 03/17/2015 :  4:11:38 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Could you comment which Origin version you are trying to install?

You said it's basically windows 8 supported, do you mean you can install it but at the end, got some message?
If you launch Origin, can Origin run fine?

Could you send a screen shot of the error?

Thanks, Snow

quote:
Originally posted by teresakinney

I need to install Origin softwaree, It s basically windows 8 supported, but it s write me that is not able to install properly. Can you help me ? thanks


Edited by - snowli on 03/17/2015 4:13:11 PM
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mking98

USA
37 Posts

Posted - 03/17/2015 :  4:21:07 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi,

If you are installing Origin or OriginPro 9 and have larger than a 2TB hard drive this was a problem in SR0 and SR1. You would need the updated installer for Origin 9 SR2 which can be downloaded from here:
http://www.originlab.com//restricted/file_download.aspx?site=PRVCDN&file=Origin90Setup.exe

Alternatively, if you have a higher version of Origin available to you, I would recommend installing a later version.


Melanie King
Technical Support Engineer
OriginLab Corporation
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