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HortResearch

New Zealand
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Posted - 01/19/2005 :  11:48:05 PM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
I have a 20 User Group License that I'm currently setting up for Origin 7.5e SR5, I've got three problems.

1. When borrowing from the client, under the option Number of days to borrow, I'm able to select between 1 - 6 days and I recieve a success message, however selecting 7 fails even when I enable the Return date to two months in the future. From the Origin Logfile I get the following when selecting 7 days although set to 28 February 2005

17:02:21 (orglab) Borrow error: Origin7.5 Cannot borrow that long (-104,563), 633420 seconds > 604800 seconds
17:02:21 (orglab) DENIED: "Origin7.5" user@computername (Cannot borrow that long (-104,563))

2. If I click Don't borrow any more today from the FlexLM Server, users are still able to borrow licenses, I've reset the license server but users are still able to check out licenses, I've verified that the client and server are communicating, e.g. if I take the server offline a client without a borrowed license won't run.

3. When a client has borrowed a license, if I select "List Currently Borrowed Features" on the FlexLM Server, it returns nothing in the display window and doesn't recognise Origin7.5 as a feature.

I thought I'd paste my license file which looks like the following except I've replaced the key itself with X's

SERVER licenseserver.site.com 000011112222
VENDOR orglab C:\FlexLM\OrgLab.exe
FEATURE Origin7.5 orglab 7.5 28-feb-2005 20 BORROW DUP_GROUP=UHD SIGN="XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX"

Anyone have similar issues? that could help

Barb Tobias

USA
305 Posts

Posted - 01/21/2005 :  11:03:56 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply

Your license file has the BORROW keyword. Because there is no "=xxxx" after BORROW, then the maximum borrow time of 7 days (168 hours) is assumed. The OriginLab website generates group license files with this 7 day maximum (unless we are told ahead of time to set the value differently).

As you have found, when you try to borrow a stand-alone group member, you cannot select the maximum borrow time from the "Number of days to borrow" drop-down list. This limitation is a bit awkward ... but it is due to how Origin determines the maximum borrow check-in time. You must select a time other than the maximum one in the drop-down.

Origin doesn't support any use of the Borrowing tab on LMTOOLS.

When a stand-alone group member has been borrowed, then if you perform a status enquiry with LMTOOLS (Server Status tab, Perform Status Enquiry), you will see a "linger" item for the borrowed group member. ... such as:
xxxxx (linger: yyyy)
yyyy is the maximum borrow time that the user selected. The time is in seconds.

Please feel free to contact your Origin distributor or OriginLab Technical Support (tech@originlab.com) if you want to discuss these issues in more detail. Or you can also post here if you prefer.

-Barb Tobias
OriginLab Technical Support


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Barb Tobias

USA
305 Posts

Posted - 01/21/2005 :  3:32:09 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply

I forgot to mention that Origin supports the use of an options file as documented in the Macrovision EndUser.PDF, which is located in the FLEXlm server's \Help\PDF subfolder.
If you decide to use an options file, we recommend that you name the options file orglab.opt and that you save the options file into the same folder as your Origin license file. If you do this, then you do not need to make any change to your license file.

You can use an options file to restrict borrowing. For example, you can define a group, and then exclude that group from borrowing. Please review the options file section to learn more about this.

-Barb Tobias


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HortResearch

New Zealand
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Posted - 01/23/2005 :  3:14:15 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi Barb

Thanks for the information, that explains alot

Thanks again

Cheers
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