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 Have you ever met with a software with more bugs?
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ESD

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Posted - 06/10/2005 :  09:12:45 AM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Hi,

today, when for the 985724864-th time I had a problem with Origin, I decided to write to the producer. Unfortunately, there is no e-mail contact on the web page (at least I haven't found it), so I write here. Idea behind Origin as a software for processing data is wonderful, but the way it is realised is terrible: plenty of bugs, many illogical things - that is reality. If one wants to show somebody how can operating system of a computer crash, the easiest way is to run Origin. Unfortunatelly, this is not improved with new versions, but it gets even worse. I worked with 4.0 - 6.1, and the oldest version is definitely the most stable one. I am very sorry for these words, but you must understand me: I have spent a lot of time repeating what I had already done because "...this software [Origin] performed an illegal operation and will be terminated". I am already at the stage, that I save my workplace every minute, and search for a new software option.

Bye, Matej - an angry user

Barb Tobias

USA
305 Posts

Posted - 06/10/2005 :  10:07:33 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply

Dear Matej,

Please do contact OriginLab Technical Support. The email address is tech@originlab.com. Alternatively you can contact us from the general "contact us" form here: http://www.originlab.com/www/company/qform.aspx?s=1&

Please provide us with your OS version, your Origin version and build number (Help:About Origin) and information on how to reproduce the problems you see.

Sincerely,
Barb Tobias, OriginLab Technical Support


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