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 X&Y lables not showning
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NaveedSaadi

China
33 Posts

Posted - 09/02/2019 :  08:29:09 AM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Dear Sir/Madam,
I am using OriginPro 2019b and when I creat a simple graph or any type of graph..it did not show x and y values.
Kindly guide me.

Regards
naveed


Naveed Ahmed

AmandaLu

439 Posts

Posted - 09/03/2019 :  02:21:50 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi,

I am not sure if you overwrote the build-in template with a template without axis labels by mistake.
1. Right click on the graph window title bar and select Save Template As from context menu. Take a note of the “Template Name” and click Cancel to quit.
2. Open User Files folder by Help: Open Folder: User Files Folder. Search if there is a graph template with the same name recorded in step 1. If yes, delete it.

Thanks,
Amanda
OriginLab Technical Service
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NaveedSaadi

China
33 Posts

Posted - 09/12/2019 :  11:43:15 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi Amanda,
Very sorry I am not sure that I understand what you guided, properly or not. However, I tried to do the same but it could not worked.
Finally, i uninstalled the OriginPro2019b and delete all the files from the installed directry as well as from the project saved directory.
I reinstall the software and facing the same problem.
It is a bit irritating to fix this problem.
Please let me know, how to get ride of this problem
Thanks in anticipation.

Regards
Naveed.

Naveed Ahmed
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YimingChen

1691 Posts

Posted - 09/13/2019 :  09:08:23 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi,

Maybe it's system theme issue. Please select from menu Preferences:Theme Organizer... See if Current system theme is set. If yes, right click in the table area below and select Clear System Theme. Please see if that works. Thank you.

James
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NaveedSaadi

China
33 Posts

Posted - 09/16/2019 :  03:28:24 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply

Here is the problem. which i am facing.


Naveed Ahmed
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YimingChen

1691 Posts

Posted - 09/16/2019 :  08:44:49 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Are you using learning edition? Please send your project file and serial number to <tech@originlab.com> that we can check further.

James
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NaveedSaadi

China
33 Posts

Posted - 09/19/2019 :  06:59:13 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi sir,
I responded to this email address. My email address is naveed_saadi@yahoo.com

Please make sure of the receiption of email.

Thanks for all of your support.

Naveed Ahmed
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YimingChen

1691 Posts

Posted - 09/19/2019 :  10:47:57 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
I have replied you in email.

James
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NaveedSaadi

China
33 Posts

Posted - 09/19/2019 :  10:51:22 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi,
I responded the email. I follow the instructions but issue still exist.

Naveed Ahmed
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