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jtgodbout

USA
1 Posts

Posted - 02/02/2006 :  3:22:08 PM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Origin Version Pro 7.5 SR5
Operating System: Win XP Pro

Has anyone else had and/or solved this problem?

A 3D Wireframe or Colormap plot is generated on a laptop, and looks just fine. The laptop is then connected to a projector, and the next time the screen is refreshed the plot goes blank. Only the axes remain.

I don't know if it matters, but the laptop has a "widescreen" display, and the projector seems to want one of the classic 800x600 or 1024x768 display sizes. This is driving me nuts.

Thanks,
Jerry Godbout

Barb Tobias

USA
305 Posts

Posted - 02/02/2006 :  5:40:07 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply

Jerry,

Thanks for reporting this problem. I do apologize for the trouble it is causing you!
We haven't seen this problem, but will test here to see if we can reproduce it. We'll be back in touch with you tomorrow.

Barb Tobias
OriginLab Technical Services

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Barb Tobias

USA
305 Posts

Posted - 02/06/2006 :  2:04:46 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply

Dear Jerry,
We were unable to duplicate this problem in testing here, so one of our technical support engineers will email you directly about the issue.
Sincerely,
Barb
OriginLab Technical Support


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greg

USA
1378 Posts

Posted - 02/08/2006 :  09:37:54 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Here are two things to try ...
Download a new DLL that fixes a number of odd display problems :
http://www.originlab.com/www/support/resultstech.aspx?language=English&ID=1080

Also, try selecting Format : Plot and increasing the grid line width. For some reason, the default is an oddball value (.93) and the video driver may be failing to render it. Keep increasing until you see the lines. (Sometimes video drivers decide a line is too thin to render at a particular resolution and just don't draw.)

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