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NaveedSaadi
China
33 Posts |
 Posted - 04/12/2020 : 2:54:36 PM
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Dear Experts,
I am using OriginPro 2019b and I am facing this problem since last one day, whenever I want to merge multiple graphs to one page.
Below is the sreenshot of this message.
I followed the solution provided here but nothing happens.
Please guide me.
Naveed Ahmed |
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JacquelineHe
287 Posts |
Posted - 04/13/2020 : 04:39:16 AM
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Hi Naveed Ahmed
1. I want make sure that the message "Please close all open dialogs before saving a project or window. Note that some dialogs may be minimized." pop-up when you click "OK" button on the "Merge Graph" dialog, but not when you save or close project, right?
2. Could you please close the "Merge Graph" dialog, and then try to save the project file?
3. If the messge is still pop-up when save the project, could you try the solutions in the help page?
https://www.originlab.com/doc/Quick-Help/saveOPJ-when-hidden-dialog
Thanks
Jacqueline
OriginLab |
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NaveedSaadi
China
33 Posts |
Posted - 04/13/2020 : 06:51:08 AM
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Hi Jacqueline,
Thanks for your reply.
Mentioned message appears when I want to change the sequence of any graph.
I closed this project without saving changes and also with saving changes as well. But still appears same proble.
Then I used the exe files available at your mentioned link,but unfortunately proble still exists.
Then, I reinstalled the OriginPro 2019b.
And problem, is still appearing.
Naveed Ahmed |
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Chris D
428 Posts |
Posted - 04/13/2020 : 09:44:38 AM
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Hi,
Does this happen with all projects all the time or just specific projects? If it is specific projects, then please share one with us by uploading it to DropBox or similar and sharing a link with tech@originlab.com.
That will help us figure out what is going on.
Thanks,
Chris Drozdowski
Originlab Technical Support
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NaveedSaadi
China
33 Posts |
Posted - 04/14/2020 : 01:54:29 AM
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Hi Chris Drozdowski,
Thanks for your reply.
Once again, I unistalled the OriginPro2019 and reinstalled it and used the EXE file available at previously mentioned link. Finally, it stop appearing this message.
Actually, I was using OriginPro 2020 trial version and this version simulteneously, may be due to this, I was facing problem.
Anyways, thanks for Origin TEAM Support.
Regards
Naveed Ahmed |
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Topic |
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Please close all open dialogs before closing Origi