| Author |
 Topic  |
|
|
JSOrigin
USA
2 Posts |
 Posted - 06/08/2021 : 7:48:57 PM
|
OriginPro 2021b (64-bit) SR1
9.8.5.204 (Academic)
Operating System: Windows 10
I am experiencing the "Please close all open dialogs before closing Origin" prompt when attempting to save my project. The both solutions provided by the 5.27 FAQ-701 documentation do not work. The .exe files do not appear to do anything when run.
I am unable to save my project due to this error.
Thank you for any help you can provide.
|
|
|
Shirley_GZ
China
Posts |
Posted - 06/09/2021 : 03:54:50 AM
|
Hi JSOrigin,
Does this happen all the time? Or, just happens for one special project sometimes? Can you reproduce it with some certain operations?
Thanks,
Shirley
OriginLab
Originlab Technical Service Team |
 |
|
|
Shirley_GZ
China
Posts |
Posted - 06/09/2021 : 05:03:15 AM
|
Hi JSOrigin,
We are wondering whether this is relative to Auto-Saving.
Please try to change the Auto-saving time to 1 min and then wait to see if there is any file saving when you met this issue.
https://www.originlab.com/doc/Quick-Help/AutoSave-Project
Thanks,
Shirley
OriginLab
Originlab Technical Service Team |
|
|
|
JSOrigin
USA
2 Posts |
Posted - 06/09/2021 : 11:32:57 AM
|
Hi Shirley,
Thank you for your interest in helping!
I recently upgraded to Origin 2021b and havn't worked with it much yet, so I can't confidently provide an answer to your first question.
I have changed the autosave time as you suggested, but the error persists and no files are located within the default autosave directory. Do you recommend I close the file without saving and then recover the autosaved file that should be created?
Thank you,
Jon |
|
|
|
Chris D
428 Posts |
Posted - 06/10/2021 : 09:37:56 AM
|
Hi,
We sent you a support ticket about this subject. Please check your email.
Thanks,
Chris Drozdowski
Originlab Technical Support
|
|
|
| |
Topic |
|
Close all dialogues bug (5.27 FAQ-701)