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Aar0

United Kingdom
3 Posts
Posted - 12/02/2021 :  11:10:00 AM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Origin Ver. and Service Release: Pro 9 64-bit
Operating System: Windows 10

Hi,

I have a slightly odd problem, when I export box and whisker graphs the lower ones (I have a page of 8) gain box and whiskers where there are no data. Repeatedly exporting changes how many of the graphs have this, but there's always one... Any ideas what I'm doing wrong?



Thanks in advance,
Aaron
Edited by - Aar0 on 12/02/2021 11:10:19 AM

YimingChen

1609 Posts
Posted - 12/02/2021 :  11:15:54 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Which version of Origin do you use? Can you try Origin 2022 and see if the issue is still there?

James
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Aar0

United Kingdom
3 Posts
Posted - 12/02/2021 :  11:21:52 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi,

Origin 9.0.0, which I think is quite an old version used in my department (I'm a student). I'm downloading the trial of Origin 2022 now to see if that helps.
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Aar0

United Kingdom
3 Posts
Posted - 12/02/2021 :  11:30:19 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
On Origin 2022 it exports fine, but with "demo demo demo demo" everywhere! Does this help problem solve with Origin 9?
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YimingChen

1609 Posts
Posted - 12/02/2021 :  11:36:39 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
It seems an old bug and has been fixed. You will need to upgrade your Origin. Origin 9 is very old and we don't support anymore.

James
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