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Bobak_KH
Austria
4 Posts |
 Posted - 04/24/2022 : 2:04:10 PM
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OriginPro 2022 (64-bit) SR1
9.9.0.225 (Academic)
Operating System: Windows 10 (64 bit)
I have two problems with the Design of Experiment App:
1- Whenever I run the origin and want to use the DOE app, it prompts:
"For the first time you use Design of Experiment App, R packages will be downloaded and installed automatically.", although I have downloaded and installed them successfully before. this happens only for the first use of DOE, by the later times, there is no such a prompt.
after that, if I press the cancel button to avoid downloading, it says: "R Packages are successfully installed. Design of experiment is ready."
2-After creating Design, when I want to use Analaze Design, some error occurs which prompts: "Origin has stopped working". you can find the details of the error files as per the attached zip file.
I am looking forward for an answer helping me to perform my design.
best regards,
https://my.originlab.com/ftp/forum_and_kbase/Images/a.zip |
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Shirley_GZ
China
Posts |
Posted - 04/26/2022 : 01:32:03 AM
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Hi Bobak_KH,
We can't reproduce your 1st problem. The reason could be that somehow R fails to detect packages eventhough you have installed them.
Run Origin and click Connectivity->R console, and type these commands and press enter:"
list.of.packages <- c("rsm","FrF2","qpcR","alr3")
new.packages <- list.of.packages[!(list.of.packages %in% installed.packages()[,"Package"])]
print(new.packages)
"
Please tell us what the output is.
Could you also please submit a new ticket, and send us the opju file you are working on and the steps to reproduce the 2nd issue via the ticket: https://www.originlab.com/restricted/support/newticket.aspx?c=3
Thanks,
Shirley
Originlab Technical Service Team |
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Bobak_KH
Austria
4 Posts |
Posted - 04/26/2022 : 04:29:49 AM
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Dear Shirley,
Many thanks for your answer.
regarding the first part of your answer:
I have done it and here is the result:
[1] "rsm" "FrF2" "qpcR" "alr3"
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Shirley_GZ
China
Posts |
Posted - 04/26/2022 : 04:58:00 AM
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Hi Bobak_KH,
It shows R packages are not installed on your computer. But you mentioned you have downloaded and installed them successfully before. Please type ".libPaths()" in R console, you will see package paths. Browse to those folders, and make sure you can find all these packages ("rsm" "FrF2" "qpcR" "alr3")
Thanks,
Shirley
Originlab Technical Service Team |
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Bobak_KH
Austria
4 Posts |
Posted - 04/26/2022 : 05:02:36 AM
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Thanks
but "libPaths()" reflects following error:
Error in libPaths() : could not find function "libPaths"
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Shirley_GZ
China
Posts |
Posted - 04/26/2022 : 10:49:31 PM
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Hi Bobak_KH,
You should type ".libPaths()", not "libPaths()".
Thanks,
Shirley
Originlab Technical Service Team |
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Bobak_KH
Austria
4 Posts |
Posted - 04/27/2022 : 12:35:50 AM
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Yes.
Thanks. it was my mistake.
now I can see the package path which is
"C:/Program Files/R/R-4.2.0/library"
there are a lot of folders (you can find a picture of those folders as per the attached file.
I have searched these folders, but there are non of the packages ("rsm" "FrF2" "qpcR" "alr3")
I also let the DOE app install the R package again. but there is again the same results |
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error while using DOE App