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aint66
India
3 Posts |
 Posted - 08/15/2024 : 04:33:16 AM
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Hello everyone!
I've encountered a problem that really pisses me off.
A stripe appears above any text. Above the legend, above the axis labels, above the manually added text. At the same time, the escape argument that would do this is not specified in the object properties. See screenshots 1-3.
Screenshot 1.
Screenshot 2.
Screenshot 3.
The problem appeared when trying to export the graph to Word (Ctrl+J). When plotting a new graph on a new worksheet, there are no lines. See screenshot 4.
Screenshot 4.
After pasting into Word, annoying lines appear! See screenshot 5.
Screenshot 5.
And after trying to edit the chart from Word by double-clicking, these lines are already in the Origin window that opens. And any new text that I add in the Origin window opened from Microsoft Office IS ADDED WITH THESE LINES. See screenshot 6.
Screenshot 6.
Please! Help me get rid of these annoying lines!
P.S. I tried the solutions from this post - nothing helped. https://www.originlab.com/doc/Quick-Help/TextDistorted-in-ExpGraph
P.S.S. A similar problem has surfaced recently, but there is no solution. https://my.originlab.com/forum/topic.asp?TOPIC_ID=48376
UPD 1 On the same PC, exactly the same problem with an older version of OriginPro 2018 (64-bit) SR1 b9.5.1.195.
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Origin Ver. and Service Release (Select Help-->About Origin): OriginPro 2024 (64-bit) SR1 10.1.0.178
Operating System: Windows 10 Pro 22H2
Microsoft® Word LTSC MSO (16.0.14332.20696), 64-bit |
Edited by - aint66 on 08/15/2024 05:53:23 AM |
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NicholasSupport
USA
65 Posts |
Posted - 08/15/2024 : 09:35:56 AM
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Hello Om,
We would like to investigate this issue in detail. Could you please attach your .opju file so we can share it with our developer team?
If you have any issues uploading the .opju file, try compressing to a .zip before uploading.
Thank you for your post and hope to hear from you soon.
Best,
Nicholas
Origin Team
Nicholas G.
nicholas@originlab.com
OriginLab Technical Support Team |
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aint66
India
3 Posts |
Posted - 08/15/2024 : 11:09:12 AM
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quote:
Originally posted by NicholasSupport
Hello Om,
We would like to investigate this issue in detail. Could you please attach your .opju file so we can share it with our developer team?
If you have any issues uploading the .opju file, try compressing to a .zip before uploading.
Thank you for your post and hope to hear from you soon.
Best,
Nicholas
Origin Team
Nicholas G.
nicholas@originlab.com
OriginLab Technical Support Team
Hello Nicholas,
Thank you for your quick response! I am attaching the original Origin file (Before WORD.opju), the Word file into which the graph from the file is inserted (Project.docx) and the Origin file after editing the graph from Word (After WORD.opju). https://my.originlab.com/ftp/forum_and_kbase/Images/ProjectG.zip
I am also attaching a screenshot of how I see it.
The red numbers shown in the screenshot indicate:
1) The Origin file is opened independently (Before WORD.opju);
2) The graph from the file (1) is inserted into Word (Ctrl+J). After which the lines appeared (Project.docx);
3) In Word, double-click to open the graph editor (2). The lines are already in the Origin. Also, when adding new text, there will be lines;
4) If you save the file (3) as a separate project and reopen it independently, there will be no lines again (After WORD.opju). And everything repeats itself again.
Thank you for your help!
Hopefully there will be a solution to this problem. Or at least the cause of this bug will be determined, which will help many users of the program in the future. |
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NicholasSupport
USA
65 Posts |
Posted - 08/15/2024 : 3:09:53 PM
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Hello Om,
Thank you so much for your detailed feedback. This issue has been a challenge because it is difficult to reproduce in all cases.
That being said, this seems to be identical to some other cases in which lines appear on embedded graphs "hovering" above text. So far, all cases are solved by upgrading from 2024 to 2024b.
Could you please try the upgrade to 2024b and confirm with us that it fixes your issue?
Here is a direct link to the 2024b download:
The following 2024b downloading url will be valid in 10 days:
https://license.originlab.com/Origin_builds//Origin2024bSr0No_H_132.zip
Nicholas G.
nicholas@originlab.com
OriginLab Technical Support Team |
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aint66
India
3 Posts |
Posted - 08/15/2024 : 7:01:01 PM
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quote:
Originally posted by NicholasSupport
Hello Om,
Thank you so much for your detailed feedback. This issue has been a challenge because it is difficult to reproduce in all cases.
That being said, this seems to be identical to some other cases in which lines appear on embedded graphs "hovering" above text. So far, all cases are solved by upgrading from 2024 to 2024b.
Could you please try the upgrade to 2024b and confirm with us that it fixes your issue?
Here is a direct link to the 2024b download:
The following 2024b downloading url will be valid in 10 days:
https://license.originlab.com/Origin_builds//Origin2024bSr0No_H_132.zip
Nicholas G.
nicholas@originlab.com
OriginLab Technical Support Team
Thank you so much!
It really worked!
I don't have those lines in Word anymore) |
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Topic |
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Problem: Lines appear above any text