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dab

USA
Posts
Posted - 02/06/2007 :  12:50:50 PM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Origin Version: 7.5 SR6
Operating System: XP

I have a project which crashes Origin when I try to save it, that is, I get the "Origin 7.5 has encountered an error and must close" dialog box. I have searched the Knowledge Base without success. I am trying to create a single page with multiple layers. Each layer has a simple plot with one set of data. I have opened the data from an Excel spreadsheet.

I can create two layers and save the project, but the crashes occur as I try to add the 3rd and 4th layer, but not always at the same layer added. It seems that the problem is becoming more severe.

Thanks for any suggestions. I can provide more details if necessary.

greg

USA
1379 Posts
Posted - 02/06/2007 :  3:24:34 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
It's impossible to say why this is happening without actually seeing the project. I would suspect something to do with dataset names.

Have you tried opening your Excel data in Origin worksheets and plotting that way?
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Laurie

USA
404 Posts
Posted - 02/06/2007 :  3:24:39 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Could be an issue with the Excel file and/or the saving of backup.opj prior to saving your project.

This may be fastest resolved by calling us. In the US, you can call 800 969 7720 and press option 7 at the menu, for technical support.

Thank you,
Laurie



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