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 Multiple ASCII Import stopped working		  New Topic  Reply to Topic
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mrcommo

USA
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Posted - 05/29/2007 :  6:24:18 PM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Origin Version:7.5 SR0
Operating System:XP

when I select multiple text files and execute to import into new worksheets, I see those sheets being generated but they disappear right away. But, they gets imported into new colums in one worksheet. This had been working properly until a while ago. Also, when I execute import wizard, nothing happens.

I would like to get help on this. Thanks.

larry_lan

China
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Posted - 05/29/2007 :  9:35:21 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Maybe this problem can be fixed after you update your Origin (Help : Check for Update...).

Larry
OriginLab Technical Services
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mrcommo

USA
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Posted - 05/30/2007 :  2:06:54 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Thanks for the note. What I don't understand is reintallation doesn't help, which seems to make no sense because reinstallation should bring it to the privious status.
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larry_lan

China
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Posted - 05/30/2007 :  11:49:29 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
This problem may be caused by an incompatibility with your default printer driver. Please read this link:

http://www.originlab.com/www/support/resultstech.aspx?ID=1080&language=English&Version=All

Larry
OriginLab Technical Services
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mrcommo

USA
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Posted - 06/01/2007 :  3:38:20 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
The problem is fixed. I just updated one dll file following the link. Thank you so much.
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