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 dashed lines - not visible
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a_user

USA
0 Posts

Posted - 08/18/1998 :  12:37:00 PM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Hi,
I have a problem either with Origin 4.0 or Origin 3.5.
When plotting data with dashed line, the full screen option does not
show this curve, neither dotted one, only th full line. Either pasting
into another application (e.g. MS - WORD) looks similar - everything
appears there, but dotted lines/curves not.
Can anybody give an explanation?
And another problem: Option "paste special" should build a link into
some client (again, MS WORD). However, no link is built - confirmation
of this fact is, that LINK option within MS WORD menu remains inactive,
as well as "Update client" within Origin menu. Any suggestion?
Please, respond also directly to: elekpeva@savba.sk

a_user

USA
0 Posts

Posted - 08/18/1998 :  12:41:00 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Response to Dashed Lines Not Visible

To whom it may concern:

You write:

*I have a problem either with Origin 4.0 or Origin 3.5. When plotting data with
*dashed line, the full screen option does not show this curve, neither dotted
*one, only th full line. Either pasting into another application (e.g. MS - WORD)
*looks similar - everything appears there, but dotted lines/curves not.

It is possible that the dotted or dashed lines are not visible because of a peculiarity with the video driver. Try changing the thickness of the dotted or dashed line(s) to see if they show up. Do they? If they do, it is the video driver deciding that your dotted or dashed line is not significant and therefore will not be displayed.

If this does not seem to correct the problem, you might want to try a small alteration to the ORIGIN.INI file. To do so, first open your Windows Explorer and find your Origin 3.5 or Origin 4.0 folder (whichever one you wish to work with). Open the INI file with a text editor of some sort. This includes Notepad, WordPad, or ever Word. Scroll down until you get to the section that starts with [Dash]. The fourt line below that is the word Software and it is set to a number (either 1 or 0). Try setting Software to the other number, saving the ORIGIN.INI file and then creating a graph with a dotted or dashed line. If changing the thickness did not help, does this?

If neither of these things seems to correct the problem it may be a printer driver problem. In this case what you would want to do is change your printer driver to something other than what you are currently using (if possible). I include a prepared statement about printer drivers for you to read:

Printer driver conflict

If you use a PostScript (PS) printer, install the Apple LaserWriter driver and connect it to your printer. There are known problems with a few PS drivers (Lexmark and Pacific Data for example). The Apple driver is quite stable. If you use a non-PostScript printer you can connect the above Apple Laserwriter to print to a FILE for testing. In both cases, after adding the printer driver, set the new printer as the default and try the activity that has been crashing in Origin. If there is no problem with this activity after doing this then you will need to get a newer driver from the printer manufacturer or Microsoft, or use a driver that is compatible with your printer (several printers have emulators or support earlier versions of printer-specific languages - PCL4 vs PCL5 for example).

You also had a question regarding Linking:

*And another problem: Option "paste special" should build a link into some *client (again, MS WORD). However, no link is built - confirmation of this *fact is, that LINK option within MS WORD menu remains inactive, as well as *"Update client" within Origin menu. Any suggestion?

I am wondering whether you are trying to establish a link with a project that has not been saved. In order to establish a link with a graph the project must be saved first. Try saving the project and then reopening it. Then copy the graph window and try paste linking it. If this does not work, then it would most likely be a good idea to contact Microcal's technical support staff. You can do so either by emailing us directly at tech@microcal.com or by calling 1-800-969-7720. Please be thorough in your inquiry. Include your serial number and any pertinent information.

Sincerely,
Ryan Toomey
Technical Support Engineer
Microcal Software, Inc.

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a_user

USA
0 Posts

Posted - 08/18/1998 :  12:45:00 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
good advice!

Ryan wrote:
If this does not seem to correct the problem, you might want to try a small
alteration to the
ORIGIN.INI file. To do so, first open your Windows Explorer and find your
Origin 3.5 or
Origin 4.0 folder (whichever one you wish to work with). Open the INI file with
a text editor of
some sort. This includes Notepad, WordPad, or ever Word. Scroll down until you
get to the
section that starts with [Dash]. The fourt line below that is the word Software
and it is set to a
number (either 1 or 0). Try setting Software to the other number, saving the
ORIGIN.INI file
and then creating a graph with a dotted or dashed line. If changing the
thickness did not help,
does this?

Neither changing of thickness, nor proposed changing of origin.ini worked.

If neither of these things seems to correct the problem it may be a printer
driver problem. In this
case what you would want to do is change your printer driver to something other
than what you
are currently using (if possible). I include a prepared statement about printer
drivers for you to
read:

Printer driver conflict

If you use a PostScript (PS) printer, install the Apple LaserWriter driver and
connect it to your
printer. There are known problems with a few PS drivers (Lexmark and Pacific
Data for
example). The Apple driver is quite stable. If you use a non-PostScript printer
you can connect
the above Apple Laserwriter to print to a FILE for testing. In both cases,
after adding the printer
driver, set the new printer as the default and try the activity that has been
crashing in Origin. If
there is no problem with this activity after doing this then you will need to
get a newer driver
from the printer manufacturer or Microsoft, or use a driver that is compatible
with your printer
(several printers have emulators or support earlier versions of
printer-specific languages - PCL4
vs PCL5 for example).

THIS WAS THE PROBLEM!!!!
We have attached rather old printer, "NEC Pinwriter P2200". I have changed it
to HP laserjet 4L
and now everything is OK.
Thank You, Ryan.

As concerns to the other problem:
And another problem: Option "paste special" should build a link into some
*client (again, MS
WORD). However, no link is built - confirmation of this *fact is, that LINK
option within MS
WORD menu remains inactive, as well as *"Update client" within Origin menu. Any
suggestion?

I am wondering whether you are trying to establish a link with a project that
has not been saved.
In order to establish a link with a graph the project must be saved first. Try
saving the project
and then reopening it. Then copy the graph window and try paste linking it

I have checked, that this is not the problem of Origin itself. There is
something wrong with Windows - there is no possibility to build the link
between
e.g. two Word6.0 documents. All software, which has this feature (paste
special)
does not work. But this is out of the frame of this discussion.
Anyway, many thanks again.
A.P.

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