| T O P I C R E V I E W |
| Airbusf |
Posted - 05/23/2016 : 11:18:58 AM
Origin Ver. and Service Release (Select Help-->About Origin): OriginPro 2016G Sr2 32 and 64-bit b9.3.203
Operating System: Windows 10
Hey everyone,
I am have been experiencing problems with OriginLab since I installed it a month ago. I reinstalled it several times, but nothing changed.
What is the problem? Well, when I start OriginLab, everything works fine. But after some time, sometimes after 5 minutes, sometimes after 1 hour, the program hangs. Well, it not really hangs... I can still move the curser and when the curser reaches a klickspot, the field gets another colour. However nothing happens when I klick at it. I cannot even close the program, save my file or change anything in the document. The only thing I can do is to copy columns and lines out of the tables (but I cannot choose another table than the active one).
I noticed that the problem occurs especially when I am working in the tables. For the time I am working with OriginLab, I have not got problems working in the graphs.
I tried compatibility mode, but it does not help.
Does anyone know the reason for this problem?
Thank you for helping! |
| 2 L A T E S T R E P L I E S (Newest First) |
| Airbusf |
Posted - 06/28/2016 : 05:04:41 AM
Hello Amanda,
after some weeks I opened Origin again today and unchecked the mentioned checkbox. Unfortunately the problem occured again. It occurs with all .opj files, but only when I am editing tables. I have never had the problem when I worked on graphics. I'll try to spot the exact action that causes the problem and will report it. |
| AmandaLu |
Posted - 05/24/2016 : 05:11:57 AM
Hi Airbusf,
Please turn of auto-save and see if the problem is solved:
1. Select Tools: Options.
2. Go to Open/Close tab and uncheck “Autosave project...” checkbox.
If the problem happens again, please tell me what operation causes the frozen? Does every OPJ have this problem or a special OPJ? If it only happens in one OPJ, please send it to us. You can send email to tech@originlab.com.
Thanks,
Amanda
OriginLab Technical Service
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