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 Origin is not displayng tick labels in 2Dplots
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Albe82

Italy
1 Posts

Posted - 12/03/2013 :  11:43:57 AM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Origin Ver. and Service Release: OriginPro 8.5.0 SR1
Operating System: Windows XP Sp3

Origin cannot display tick labels on axes (see the picture attached).
https://dl.dropboxusercontent.com/u/12111544/Screenshot_origin.JPG

I experienced this problem after a system freeze while I was using another program (engauge digitizer,http://digitizer.sourceforge.net/) and I had to force shutdown (origin was running in the background).

I tried to reinstall the program, but the problem persisted.
I also tried an older version (OriginPro 7.5): this time plots are displayed correctly.

How can I solve the problem?
Thank you in advance.

snowli

USA
1386 Posts

Posted - 12/05/2013 :  09:45:17 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hello,

Could you check Help: About Origin and see if there is remaining time showing? If it's negative value maybe Origin has expired?

You could license Origin again and see if it still happens?

Or you could email tech@originlab.com with your SN with detailed info.


Thanks, Snow
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