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rom9

Ireland
3 Posts
Posted - 04/26/2014 :  07:49:30 AM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Origin Ver. 9 and Service Release (Select Help-->About Origin): 2

Operating System: Windows 8

Dear all
When I plot a new graph or open any previous file (from another computer that operates perfectly fine on windows 7 and Origin 9) with a graph in it , the Major and Minor ticks do not appear at all (even if they are listed in the properties dialog box).

Is there a bug when using Windows 8 ?

cpyang

USA
1406 Posts
Posted - 04/26/2014 :  11:20:24 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Ticks missing could be a licensing issue, please contact your distributor or submit a report to tech support.

CP
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rom9

Ireland
3 Posts
Posted - 04/28/2014 :  12:44:28 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi CP
I checked with the licence and it looks fine !
Some other computers with Win 8 have the same problem. Looks like its a bug ! Is there a fix ?
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greg

USA
1378 Posts
Posted - 04/28/2014 :  2:24:25 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
I am not sure how you could say your license "looks fine"...
Make sure you have run Origin once as an Administrator:
Right click on the icon to launch Origin and choose "Run as administrator".
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