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clz

1 Posts
Posted - 05/11/2016 :  10:56:43 PM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
hello everyone. Are there somebody who encountered a problem as me?
When I use origin 9 to import my excel file,origin give me a error display as follows:
Error:COM error:the server threw an exception
Who can help me?

SeanMao

China
288 Posts
Posted - 05/12/2016 :  03:31:59 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi，

Can you please try the following steps:

1. Open Code Builder.
2. Import the Excel file you have problem with and see which line causes the trouble and see this information to us, it will help us to determine what actually happened.

Can you please send me a copy of your Excel file to tech@originlab.com so that I can try to reproduce your problem?

Thanks!

Sean

OriginLab Tech.
Edited by - SeanMao on 05/12/2016 03:34:57 AM
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