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 Export page doesn't work		  New Topic  Reply to Topic
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wy_sdu

China
2 Posts
Posted - 07/21/2016 :  05:56:47 AM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Origin Ver. and Service Release (Select Help-->About Origin): 7.5
Operating System: WinXP
Hi!
Recently, I'm not able to export origin gaphics anymore.
When I clicked on File: export page, nothing happened.
Also, when I clicked Graph: plot setup, nothing happened.

I've tried to reinstall the software, but it still does not work.
I also tired instructions on this page http://www.originlab.com/doc/Quick-Help/System-Folder-Build-Failed, but it failed.

Did any of you meet this kind of problem ?

wy_sdu

China
2 Posts
Posted - 07/21/2016 :  08:27:52 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
The problem has been resolved by replacing an Origin DLL
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jwrudn

USA
Posts
Posted - 01/19/2017 :  4:43:05 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Origin 2016 (64-bit) Sr2
Windows 10

I have started having the same problem of not being able to export pages or graphs. Nothing happens when I click on these and the program seizes up until I hit esc. This is happening in multiple projects.

I did not understand (or know how to implement) the suggestion that the problem is solved by replacing a dll file.
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yuki_wu

896 Posts
Posted - 01/20/2017 :  01:45:49 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi,

1. Did you see any error message?
2. Have you try the way mentioned in this quick help:
http://www.originlab.com/doc/Quick-Help/System-Folder-Build-Failed

Also, you may post more details here to tell us:
3. Which image type did you select to export?
4. How did you export your graph? Could you show us the exact step-by-step procedure to reproduce your problem?

Thanks,
Yuki
OriginLab
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