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cougar2
Germany
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 Posted - 05/14/2004 : 03:01:26 AM
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Hi everyone,
I have got an installation problem with Origin 7.5 (v7.5803, B803). On one computer the installation worked perfectly, but when I tried it on another machine, the building of the system folder never succeeds. Operating systems on both machines are almost identical (Windows 2000 5.00.2195, no service pack), however it is the German version on the computer where the installation worked and the English version where it didn´t. When installing, the CD chooses the language according to the setting of Windows, and I cannot influence this manually (or can you?).
Now here´s the problem:
The installation itself works, but when I start Origin the first time, it asks for the place
of the system folder. I choose one folder and then Origin does the first time compiling of some files. However, at the end, Origin says:
System Folder build failed! Please resolve.
1) The system folder is actually being created with some files in it, but some functions in Origin just don´t work (e.g. the random conversion to a matrix with Renka Cline).
2) At start up, Origin does a first time compiling repeatedly.
I have tried a number of things to resolve this:
a) I looked if the Windows 2000 user has administrator rights (he has!, I am administrator)
b) I deleted the user folder using "del -path" in script window, and tried to set up a new folder, varying the place, different partitions, folders that existed before and those that didn´t, choosing folder names with and without blank, always the same problem.
c) I also deinstalled Origin to do it all again, all the same. I even deleted the registry keys in hkey_local_machine\originlab and hkey_current_user\originlab and then did a new installation.
Maybe someone can help?
Regards,
Cougar
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Gary Lane
USA
150 Posts |
Posted - 05/14/2004 : 11:11:52 AM
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Hi Cougar2,
Follow the procedure below on the computer that does not work:
1. Close Origin.
2. Delete the User Files folder to cause Origin to cleanly perform its first time compile (again).
3. Launch Origin and click the Code Builder toolbar button (looks like a gear and is located on the on Standard Toolbar) IMMEDIATELY after Origin starts. You must open Code Builder quickly.
4. View the Output window in Code Builder to see if it reports not being able to compile a bad file. Double click on the error line in the Code Builder Output window which will open the offending file and place the cursor at the offending line.
5. Report the file and offending line of code, if any, here (Copy the error lines from the output Window and if possible from the offending C file).
Thanks,
Gary
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cougar2
Germany
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Posted - 05/14/2004 : 11:49:40 AM
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Hi Gary,
I see your point, now I can see where the compilation actually fails. Okay, the problems are:
C:\Program Files\OriginPro75G\originc\originlab\App_Utils.c(21) :Error, include file not found
C:\Program Files\OriginPro75G\originc\originlab\Filter_Utils.c(25) :Error, include file not found
I looked into the files and found that the problem is the so called
local.h include file.
However, it exists in the right folder, and I even tried to just copy local.h from the working computer to the other, no success. But this would explain the problems due to the different languages of the operating systems.
Okay, what now?
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Gary Lane
USA
150 Posts |
Posted - 05/14/2004 : 1:09:13 PM
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Hi Cougar2,
I am not sure why you are missing Local.h but make sure there is a copy of Local.h in both the \OriginC\OriginLab\ and in the \Localization\English\ subfolders of Origin. If not, copy the file where ever it is missing.
We will have to investigate this further in-house. If you don't mind please report which one is missing....I'll bet it is the \Localization\English\ copy that is missing. Does the computer showing the problem have a German Windows 2000 OS with English regional settings by any chance?
Gary
OriginLab
Edited by - Gary Lane on 05/14/2004 1:30:22 PM |
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ML
USA
63 Posts |
Posted - 05/14/2004 : 1:52:21 PM
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Hi Cougar2,
Please, test this as well: after Origin starts and gives the error message, type @RL= in Script window and hit Enter. What value do you get?
Thanks.
ML
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cpyang
USA
1406 Posts |
Posted - 05/16/2004 : 02:41:46 AM
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Hi cougar2,
Thanks to the crucial info you had provided about local.h, we have found how to reproduce this problem now,
1. Computer must be E OS, (win2000, or maybe even XP)
2. Computer has been set to German locale
3. Origin7.5 must be German version
Then, when Origin7.5G is installed in the above configuration, the installation program detected OS to be German, as it was set to use German locale, but when Origin runs, it detected OS to be English, and thus showing English interface and also attempting to look for local.h inside a Localization folder which the installation program didn’t install, as it was considering the OS to be German, and thus the compiler error.
We will fix this problem in SR3.
CP
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cougar2
Germany
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Posted - 05/17/2004 : 03:23:53 AM
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Dear all,
sorry for the delay in getting back to you.
Gary,
your hint seems to have fixed it, indeed my Origin Folder didn't have any \Localization\English\ subfolder. After I created one manually and copied the Local.h file into it, Origin did the first time compiling and no error message anymore. That´s really great.
ML,
I don't know if this still of interest, but the command you told me gives:
type @RL=;
TYPE @RL=--
so nothing?
cpyang,
thanks for your prompt reaction, I'm looking forward to SR3. Any idea when it will be released? By the way, there is another problem of which I don´t know if it´s related to the things above. When clicking Open Project, I don´t get the right file extensions (*.opj) but some weird stuff like *.epa, *.bmp etc. I cannot change this in Options under "File Locations | edit", because there, no file extensions are displayed to choose from. I fixed this manually by manipulating the [FileExt] section of Origin.ini.
Best regards
Cougar
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Gary Lane
USA
150 Posts |
Posted - 05/17/2004 : 10:16:43 AM
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Hi Cougar2,
Yes, it is caused by other localized files not being installed. We are in the process of creating a *.zip file which we will provide soon (today) that installs an English version of all localized files.
I should have anticipated these other files...I apologize. Your help in understanding this problem has been invaluable. Please check here later for a download link.
Gary
OriginLab
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ML
USA
63 Posts |
Posted - 05/17/2004 : 10:47:21 AM
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Hi Cougar2,
You can just type
@RL=
in the Script window and hit Enter.
Thanks.
ML
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Gary Lane
USA
150 Posts |
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cougar2
Germany
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Posted - 05/18/2004 : 03:15:51 AM
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Dear all,
thanks for providing the zip-file to fix the problems so fast. I´d like to say that the "Origin-Team" is doing a great job in support.
ML, the command @RL= gives
@RL=1.
Best regards,
Cougar
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Origin 7.5 - System Folder build failed!