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 troubles with Origin after installing SP2		  New Topic  Reply to Topic
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isak987ado

USA
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Posted - 09/03/2004 :  12:09:15 PM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Origin Version (Select Help-->About Origin):
Operating System:Windows XP SP2

We had Origin 7.5 purchased and installed months ago. After installing SP2, we noticed that Origin slows down tremendously, to the point of being useless. After various trials, we figured out "disbaling network connections" through Control Panel does the trick - but who wants to work with disabled network connections all the time... A curious point is that this didn't happen on all machines (we have 3-machine license, two of which are currently used).

thanx

topgunchen

Australia
Posts
Posted - 09/06/2004 :  4:13:55 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
super!

At Least you found the solution to the problem.
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Barb Tobias

USA
305 Posts
Posted - 09/07/2004 :  10:47:09 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Abdel, our technical support team will continue to work with you by email, and once we figure out what has caused this problem we can post in this forum thread too.
-Barb
OriginLab Technical Support
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saijun

USA
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Posted - 08/05/2007 :  01:43:03 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi,

I have exactly the same problem as isak987ado. I wonder how to solve the problem without disabling the network connection.

Thanks.
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Deanna

China
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Posted - 08/06/2007 :  01:14:16 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hello Saijun,

Are you using Origin 7.5? Please update to SR6 (select Help: Check for Updates from the Origin menu) first. If the problem exists, please write to tech@originlab.com.

Deanna
OriginLab Technical Services
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saijun

USA
Posts
Posted - 08/06/2007 :  11:14:52 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi Deanna,

I'm using Origin 7.0552, SR4. It seems I cannot update with SR6 as you suggested...
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Deanna

China
Posts
Posted - 08/07/2007 :  01:12:42 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Looks like you have already had the latest patch for Origin 7.0. So updates are not needed. But I am using Origin 7.0 (SR 4, 7.0552) on Windows XP SP2. And I do not see the same problem.

Would you please try to reinstall Origin 7.0?

Deanna
OriginLab Technical Services
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