The Origin Forum
File Exchange
Try Origin for Free
The Origin Forum
Home | Profile | Register | Active Topics | Members | Search | FAQ | Send File to Tech support
Username:
 Password:
Save Password
Forgot your Password? | Admin Options

 All Forums
 Origin Forum
 Origin Forum
 Re-activation		  New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic Lock Topic Edit Topic Delete Topic New Topic Reply to Topic

Piasecki

Poland
Posts
Posted - 08/24/2019 :  08:48:38 AM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Origin Ver. and Service Release (Select Help-->About Origin): 2017 and 2019b
Operating System: Win 10

Since long time on 2 computers I use the Origin program. To my surprise in both I got the message that I use the program without activation and I have only few days to do it.

The procedure should go like this:
I should go to https://www.originlab.com/restricted/regmysn.aspxt. Then I should write the Registration Code and press the "Continue". I should get then the Product Key.

The problem is that I cannot do it because I get the message that I am already registered. What is, of course, true, but as a result I cannot make the activation.
I guess that after some Windows actualization my computers lost information that the Origin is activated.
The result is that I cannot de-activate the programs because locally they are NOT activated, even if for my Origin account they are activated. What can/should I do?

Help, please!

Eryk
Edited by - Piasecki on 08/24/2019 10:44:14 AM

Shirley_GZ

China
Posts
Posted - 08/26/2019 :  02:16:01 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi Eryk,

Would you please send this issue to our Customer Care team via reginfo@originlab.com, and provide the serial number of your Origin then?


Thanks,
Shirley


Originlab Technical Service Team
Go to Top of Page
  Previous Topic Topic Next Topic Lock Topic Edit Topic Delete Topic New Topic Reply to Topic
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
The Origin Forum © 2020 Originlab Corporation Go To Top Of Page
Snitz Forums 2000