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 Version 8 License Transfer		  New Topic  Reply to Topic
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mpd197

2 Posts
Posted - 04/12/2022 :  6:10:23 PM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Origin Ver. and Service Release (Select Help-->About Origin):
Operating System: Windows 10
My lab uses origin version 8 because it has all the functionality needed for our purposes. We recently purchased new computers and tried to transfer our licenses by submitting a transfer request, but we were informed that the toolkit to support version 8 no longer exists. Does anyone know a workaround?

Shirley_GZ

China
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Posted - 04/12/2022 :  11:28:35 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi

Origin 8.0 had been released a long long time ago, we are not able to guarantee that Origin 8.0 can work well on current Windows version, such as Windows 10.
You can refer to this page:
https://www.originlab.com/index.aspx?go=Support/DocumentationAndHelpCenter/Installation/Windows7andVistaCompatibility

Thanks,
Shirley

Originlab Technical Service Team
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mpd197

2 Posts
Posted - 04/13/2022 :  3:41:56 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
We are successfully running version 8 on one of our older lab computers. The issue is that we cannot transfer our licenses.

Michael Dew
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Shirley_GZ

China
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Posted - 04/14/2022 :  02:39:01 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi Michael,

You might pay for this license transfer, see our policy:
https://www.originlab.com/index.aspx?go=Support/SupportPolicy

Thanks,
Shirley

Originlab Technical Service Team
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