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 command window is gone
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Alexander N

Germany
18 Posts

Posted - 10/05/2009 :  11:07:40 AM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Origin Ver. and Service Release (Select Help-->About Origin): 8.0 SR6
Operating System: MS Win XP Pro


Hi guys,

since the origin compiler broke down once last week, the command window is gone. It's not possible to get the command window by pressing ALT+3 or by the corresponding menu item. I tried deleting my user profile for Origin and compiling the Origin files again. Nothing helped. Is there a workaround to obtain the window again without re-installation?

Thanks,

Alexander

greg

USA
1379 Posts

Posted - 10/06/2009 :  4:31:07 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Try View : Toolbars and click Reinitialize.
Restart Origin.
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Alexander N

Germany
18 Posts

Posted - 10/07/2009 :  02:12:52 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Thanks. But did not work for me. Any other idea?
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Alexander N

Germany
18 Posts

Posted - 10/09/2009 :  07:36:07 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
I now tried to delete my user folder and reinstalled Origin. But the missing window is still gone. So I assume that some value in the registry is wrong or a file in the origin base folder is broken, which was not replaced by the newly installation.
Seems to be a bug, or?
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greg

USA
1379 Posts

Posted - 10/12/2009 :  09:10:00 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
It sounds like you will need to edit the Registry - not sure why.

The relevant key is
HKEY_CURRENT_USER\Software\OriginLab\<originversion>\International\Toolbars\Tlb-Bar25
Verfiy that the WindowName for this toolbar key is "Command Window" then delete the whole key.
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Alexander N

Germany
18 Posts

Posted - 10/13/2009 :  06:59:41 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
I tried this, also deleted all other keys below Toolbars. Next startup the keys were regenerated, but my problem remains. Maybe I try a regclean before another reinstallation...
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porio

Chile
Posts

Posted - 10/21/2009 :  12:55:59 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Did you delete the Origin User Files folder before reinstalling? That may help
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Alexander N

Germany
18 Posts

Posted - 10/22/2009 :  04:33:08 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Yes, I did this.
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