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 graphic template will not open correctly		  New Topic  Reply to Topic
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frank.hisker

Germany
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Posted - 01/21/2010 :  04:42:51 AM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Origin Ver. and Service Release (Select Help-->About Origin): 7.5
Operating System: XP

Hello,
I have tried to open a graphic template by:
window -t p C:\origin\macro\otp\BiegTKS.otp Uebersicht_TKS;

Last time (November) everything worked fine, but now the template opens first, but then the the standard graph (wrong axis and wrong legend) comes up. Is that a windows problem? What can I do?

Frank

larry_lan

China
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Posted - 01/21/2010 :  9:13:35 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Not sure the problem. Can you try the same steps on other PC and reproduce the problem?

Larry
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frank.hisker

Germany
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Posted - 01/27/2010 :  06:48:53 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hello Larry,
I've tried it on another computer and this works well. It seems to be the configuration of the PC. Would a new installation of origin solve the probleme? What do you think

Frank
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larry_lan

China
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Posted - 01/27/2010 :  10:42:45 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Yes, please try Repair first. Please let me know whether it works.

Thanks
Larry
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Laurie

USA
404 Posts
Posted - 01/27/2010 :  11:00:30 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Also, please make sure that you have the SR6 service release.

Thank you.

OriginLab Technical Support
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frank.hisker

Germany
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Posted - 02/03/2010 :  11:10:44 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
I did the istallation process and now everything works again. Thanks for the goos help

Frank
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