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 Screen/Data reader not working - bug?!
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premiumxy

17 Posts

Posted - 12/02/2010 :  4:52:50 PM  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Origin Ver. and Service Release (Select Help-->About Origin): 8.1 SR1 v8.1.13.88
Operating System: Windows XP

Hello,

I have problems with the screen and data reader. The tool it self seems to work correctly, I can see the cross-hair and click into the plot.

The problem: I cannot find the box which displays the actual values (the black box with green font). I have no clue where it is. According to the help files, it should automatically pop up. I also repaired my installation, with no success. Is it a bug or could the window just be hidden somewhere?

Any ideas?

larry_lan

China
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Posted - 12/02/2010 :  10:23:41 PM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi:

Can you try:

* Upgrade to SR3, the latest patch.
* From "View -> Toolbar", click "Reinitialize"

Thanks
Larry
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premiumxy

17 Posts

Posted - 12/08/2010 :  03:26:49 AM  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi Larry,

thanks! Reinitializing the windows in the View-Toolbar box fixed my problem!
Perfect!

Stefan
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